The infringement process

When issued with a parking infringement notice, three options are available to you:

• Option 1 - Pay in full by the due date.
• Option 2 - Request the withdrawal of the notice.
• Option 3 - Elect for court hearing.

Option 1 - Pay in full online or by phone

Payment can be made online or by phoning 1300 418 233 and is due within 28 days from the date of the notice. Only after the full outstanding amount has been satisfied, the infringement will be finalised and no further action will be taken.
If a payment option is not completed prior to the due date, an Unpaid Reminder Letter will be sent to the registered owner of the vehicle, increasing the amount payable. This may be sent via post or email based on the contact details registered against the vehicle.

Should the matter remain unpaid, it will then be transferred to the State Penalties Enforcement Registry (SPER) for recovery action and will incur further costs.

Pay infringement online

Infringement fee guide

Option 2 - Request the withdrawal of infringement notice

Applications must be lodged within 28 days of infringement notice.  Completion of this form in no way guarantees waiver of the infringement notice. Incomplete forms or documentation will result in your application being rejected.

In accordance with Section 22(1) of the State Penalties Enforcement Act 1999, the submission of a request to waive a Penalty Infringement Notice will not pause the timeframe to elect to have the matter heard before the Magistrates Court, being twenty-eight days (28) after the date of the infringement notice.

Application information

You can register as a new user or log in to the Self Service Portal. All withdrawal applications must be submitted in writing via the online withdrawal request form only prior to the due date of the notice in order to be considered. Withdrawal requests cannot be accepted via phone call or email and will only be considered where the withdrawal application meets the outlined eligibility criteria, with supporting documentation.

The withdrawal application will be assessed against this criteria and you will be notified in writing of the outcome within 15 business days of applying. Withdrawal applications will not be accepted after the due date. The Infringement will be placed on suspension during this time. Please note that the parking administration team cannot withdraw an infringement notice.

Make an Infringement Notice Withdrawal request

Griffith may consider withdrawal of an infringement notice if you can demonstrate any of the following occurred at the time of offence:

• Your vehicle broke down and you were unable to move it to a legal position (receipt or proof of repair required).
• You were involved in a medical emergency (medical certificate required).
• You were issued an infringement notice as the registered owner of a vehicle, that at the time of the offence the vehicle had been sold or stolen or was under the (permitted) control of another person.
• Regulatory signs had been removed or damaged (photographic evidence is required).
• You were issued the infringement notice in error.

You will need to provide supporting documentation with your request. In the event you are requesting a withdrawal on the basis that you were not the driver at the time of the offence, you will need to provide a statutory declaration.

In most circumstances, infringement notices will not be withdrawn for:

• financial hardship
• being unaware of the law or not seeing a sign
• disagreeing with the law (you may feel that the offence for which the infringement notice has been issued is trivial or did not cause a problem to anyone)
• stopping in a restricted zone, disabled bay or University bay only briefly
• not paying for the time your vehicle was on campus
• where more than one of the vehicles registered to your virtual permit was on a Griffith University campus.

Option 3 - Elect for a court hearing

You have the right to elect to have this matter dealt with by a Magistrates Court. Your Election for Court may be completed through the Griffith University Self Service Portal. This election must be made within 28 days after the date of the infringement notice. The form must be completed in full to be considered a valid election. Please note that you may be liable for additional costs should the matter proceed to court.

Elect for court

Submitting a statutory declaration

The owner of a vehicle is taken to have committed the offence unless the owner, within 28 days after the date of the infringement notice, submits to Griffith University one of the following types of statutory declarations:

• An illegal user declaration.
• A known user declaration.
• An unknown user declaration.
• A sold vehicle declaration.

If the owner of the vehicle is a corporation, then the statutory declaration must be made by an executive officer of the corporation or the responsible operator. A statutory declaration must include the:

• infringement number and offence date
• registration of vehicle.
• full name of nominated driver
• date of Birth of nominated driver
• licence number of nominated driver
• address of nominated driver
• email address of nominated driver.

You can then register an account in the self service portal or login to submit the form. You will be notified once this process has been completed.

Access a QLD statutory declaration form

Nominate other

What if I don't act?

There are consequences if you do not pay your debt on time. If an unpaid debt is transferred to SPER they will issue an enforcement order. If you receive an enforcement order but do not act on it by the due date, SPER may take one or more of the following enforcement actions against you:

• Infringement collection from your wages or bank account.
• Suspend your driver's licence
  register an interest over your property.
• Immobilise your vehicle.
• Seize and sell your property.

Learn more about SPER enforcement orders