1. Log in to myGriffith.
2. Select My Details from the sidebar.
3. Select Edit to update your home address, mailing address, phone number, personal email address and emergency contact information.
   1. Note: ensure your suburb is listed in the City field
4. Click Save.

Incorrect date of birth

If your date of birth is incorrect, to request a change, you will need to provide identification, either:

• electronically (must be a JP-certified identification document) using the Services@Griffith Update personal details form or 
• in person to Student Connect

Open University Australia (OUA) students

1. Log in to your OUA Student hub.
2. Update your Contact Details.
3. Click Save.
   1. Note: Open Universities will notify Griffith of the change.

You can find more information on the Open Universities Australia website.

Helpful links

How do I update my gender?

How do I change my name?

You can update your title via myGriffith:

1. Log in to myGriffith.
2. Select My Details from the side menu.
3. Click the Edit button next to the Contact Details heading.
   1. tip: click the Save button at the bottom of each screen before moving to the next tab.

Helpful links

How do I update my personal details?

You need to complete the Services@Griffith Update personal details form and submit it with the required supporting documentation.

Acceptable supporting documentation includes:

• Australian driver's licence
• marriage certificate
• decree nisi
• birth certificate
• passport
• deed poll
• other official documentary evidence stating the change to your name.

Note: Your personal details (legal first name, last name and date of birth) at the University must exactly match the details held at the Government's USI Registry. If they do not match exactly, your Unique Student Identifier (USI) will not be verified, and your studies/graduation may be impacted.

Submit online

If you are submitting your supporting document online, it must be certified. You can search for your nearest Justice of the Peace on the Queensland Government website.

Submit in person

Alternatively, you can bring your original document to Student Connect to be sighted by a Student Connect officer.

It can take up to five working days for your record to be amended.

Helpful links

How do I change my preferred name in MyGriffith?

Yes. To do this, you need to complete and submit the Services@Griffith Authority to release info or conduct business on behalf of a student​ to a Third Party form. 

Important notes

• You must attach a copy of your driver's licence to verify your signature.
• If you do not have a driver's licence, any photo ID with your signature will suffice, for example, a passport or proof-of-age card.

You can apply for a Tax File Number (TFN) through the Australian Taxation Office (ATO) or Australia Post.

You should receive your TFN within 28 days after submitting your application and required documents. You should contact the ATO if you have not received your TFN after 28 days.

Once you receive your TFN, you will need to supply it to the University by census date using the Services@Griffith Student Support Enquiry form. This will enable your fees to be deferred to your HELP loan. 

TFN applications made less than a month before the census date

If you apply for a TFN (in order to access a HELP loan) less than a month before the census date, it is recommended that you obtain a 'Certificate of Application for a TFN' from the Australian Taxation Office (ATO), or an Australia Post TFN application summary (with the matching barcoded receipt).

You need to submit this documentation as proof of your TFN application by the census date using the Services@Griffith Student Support Enquiry form.

If you wish to access a HELP loan, it is essential you provide your Tax File Number (TFN) by the census date to ensure you can defer all or part of your fees and charges. If you do not provide your TFN, you will be required to pay your fees in full by the census date.

We recommend you provide your TFN even if you intend to pay your fees and charges upfront. This will ensure the remaining debt will be transferred to a HELP loan and prevent your enrolment being cancelled if you cannot make full payment by the census date.

If you have not yet received your TFN, you can obtain a Certificate of Application for a TFN from the Australian Taxation Office (ATO), or an Australia Post TFN application summary with the matching barcoded receipt and submit it by the census date using the Services@Griffith Student Support Enquiry form.

Helpful links

Student Connect

All names put on Griffith digital badges are taken from information within the University’s student system. In the event of an error, please email credentials@griffith.edu.au.

No, digital badges are not posted to your home.

A digital badge is a secure, online, digitally verifiable version of your achievement. Once you accept your badge, you can go to the ‘Share badges’ section of your account to download it or print a copy for your records. 

View detailed instructions here.