You can contact Allianz Care Australia to request a change to your policy dates. If your dates are changed you may be eligible for a refund. You can apply for a refund by using the Allianz Care Australia refund form.

If your policy is with another provider, please refer to their website for more information.

If you have a Griffith University Username and Password, you should complete the Refund of fees (Online form).

If you do not have a Griffith University Username and Password, you should download the Request for Refund of Fees (International Students) form and submit it via email to intl-refunds@griffith.edu.au
Use 'International student refund' as your subject.

For incoming Study Abroad and Exchange students, the minimum study load is 30 credit points per trimester.

If you hold a student visa, you can only study online course(s) for one third of your total program. This means that if you are enrolled in 30 credit points, you can only complete one 10 credit point course via online study.

For further information on Study Abroad and Exchange at Griffith University, visit Global Mobility.

Yes. It is a condition of your student visa that you maintain Overseas Student Health Cover (OSHC) for the duration of your student visa.

For your convenience, Griffith University automatically arranges visa length OSHC for commencing students at an additional cost to your tuition fees.

The cost of your visa length OSHC is shown in your Letter of Offer and is included in your Total Deposit Fee.
Once your Total Deposit Fee is received, Griffith University will arrange your OSHC with Allianz Care Australia, our preferred OSHC provider, approximately 8 weeks prior to your commencement date.
Allianz Care Australia will then email you a welcome pack so that you are able to deal with them direct.
Policies arranged by Griffith provides students with Essentials Cover which includes additional benefits than what is offered with a standard policy.

You may arrange your own visa length OSHC if you do not want Griffith University to arrange it for you.

If you choose to arrange your own OSHC, you need to:

1. Provide a copy of your alternate OSHC policy with your Letter of Offer acceptance and
2. Indicate on your acceptance that you do not require Griffith to arrange OSHC on your behalf.

Note: If you do not do both of these steps, your OSHC will automatically be arranged by Griffith.

You can commence in any trimester subject to the availability of suitable courses.

If you are a Study Abroad student

You can enrol in up to three trimesters in a 12 month period.

If you are an Exchange student

You can enrol in up to two trimesters, depending on the length of program your home institution nominates you for.

It is your responsibility to confirm that your home institution will award credit for this study.

For further information about our Study Abroad and Exchange programs visit Global Mobility.

Allianz Care Australia will email you directly with your Certificate of Insurance (COI) once your cover has been scheduled. Your policy number will be listed on this document.

Your cover will be scheduled approximately 8 weeks prior to your commencement date.

If you cannot find your Certificate of Insurance (COI), please contact Allianz Care Australia directly. When contacting Allianz Care Australia or completing your student visa application, you can use your Student ID as a reference number. However, please note that your Student ID is different from your Overseas Student Health Cover (OSHC) policy number.

To be eligible for Griffith's Exchange program, you must be nominated by your home university and meet their exchange program requirements. Students must be officially nominated by their home university.

All nominations must be submitted via an online nomination form, which has been provided directly to your home institution's mobility/international office.

Trimester 1 (February to June): 15 September of the previous year

Trimester 2 (July to October): 15 February of the same year

Trimester 3 (October to February): 15 June of the same year

Note: You must ensure that you allow sufficient time to apply for a student visa.

For further information on Study Abroad and Exchange at Griffith University, visit Global Mobility.

If you were not a resident in Australia whilst holding a student visa, you can apply for a refund by using the Allianz Care Australia refund form. Refund reasons Number 8 (Your OSHC policy is longer than your student visa) and Number 10 (You were not living in Australia for a continuous period of 3 months or more and held a student visa) normally apply to this refund request.

If your policy is with another provider, please refer to their website for more information.