You may be able to ask Griffith to review a University decision that directly affects you. If you remain dissatisfied after a review, an appeal may be available for some decisions.
Decisions matter to you and the University as they affect your experience as a student. Griffith tries to create a learning environment and culture that supports productive learning; however, it’s acknowledged that at times you may not agree with an academic decision made in relation to your studies or an administrative decision in relation to you as a student. We want your experience at Griffith University to be positive. You have a right to let us know of concerns about the decisions we make.
Before you submit
Check the notice or decision you received and the relevant policy or procedure. Your request should include the following:
- the decision you want reviewed or appealed
- the date you received the decision
- the reason you believe the decision should be reconsidered
- the outcome you are seeking
- any relevant supporting documents or information.
Use our form to submit a review or appeal request. You must submit your request within 10 working days of receiving the decision.
The Integrity and Complaints team will assess the request and direct it to the relevant review or appeal process.
Submit a Student Review and Appeals Form (students)
Submit a Student Review and Appeals Form (public)
Review or complaint?
A review or appeal is used to formally challenge a decision that has its own review or appeal process.
A complaint generally concerns something Griffith did or did not do, a service or process, or how you were treated.
You do not need to classify the matter perfectly. Use the Complaints form and the Integrity and Complaints team will determine the appropriate next steps.
What is the University's process for requesting a review or an appeal of a decision?
Students must informally contact the decision-maker (as noted in the decision outcome) in person or in writing to obtain an explanation of the decision, check any additional information and correct any misunderstanding.Â
If the matter cannot be resolved informally, students may request a review of the decision to the relevant review officer using the review of appeal or request form.
After the Pre-Review and Review steps, if the student is still dissatisfied with the outcome and there is an appeal option available, students can submit an appeal by completing a new Student Review and Appeals Form and selecting the appeal option. Check which decisions have an appeal step in Section 3.6 of the Student Review and Appeals Procedure.Â
Support is available
Student advocacy and support services can help you understand the process and prepare your submission. Support does not determine the outcome of the review or appeal.
Access student support and advocacy services
Discover more information and answers to frequently asked questions
Contact us
Have a question or need to get in touch? Contact the Integrity and Complaints team for information about making a complaint, disclosure or report, or raising a concern.