Got questions about your enrolment, progression and completion?
Student Connect is your first stop for support with enrolment, academic progress, graduation, and navigating university life. Our friendly team is here to help you with your questions, whether you're just starting out or nearing the end of your studies.
We’re committed to making your experience at Griffith as smooth and supportive as possible.
Quick support:
You can find helpful knowledge articles on the Services@Griffith student portal that offer instructions on how to plan your courses, select your classes, and submit your enrolment.Â
The IT Service Centre also offers technical assistance with Learning@Griffith, internet access and your student email.
If you need more help, you can submit your questions and requests using the Services@Griffith Student Support Enquiry form. Â
For undergraduate programs not available via the Veterans Direct application pathway, you will be required to apply via QTAC.
If you are eligible to apply for postgraduate study, you can apply for most programs directly using the link on our Degree Finder. The exceptions are the Doctor of Medicine via GEMSAS or the Master of Secondary Teaching and the Master of Primary Teaching offered via QTAC.
Yes, Griffith recognises and values your experience through the Australian Defence Force and supports those looking to reskill through university study.
We award selection ranks for armed services training and experience and offer a wide range of undergraduate degrees which you can apply for via the Veterans Direct application pathway.
For more information, please visit the Veterans web page.
The Veterans Direct application pathway allows current and former members of the Australian Defence Force (ADF) to apply directly to Griffith University for admission to most undergraduate degrees based on their military service.
For more information, please visit the Veterans web page.
Currently, the Veterans Direct application pathway is only available to current and former serving members of the Australian Defence Force.
As a Veteran Family member, you can join and access support through the Veterans Student Success Program.
For more information and to contact the team, please visit the Veterans Program web page.
The Student Connect counter is located in the Willett Centre (N53) at Brisbane South (Nathan).
The Student Connect counter is open Monday to Friday from 10am to 2pm. The Help Desk in the Nathan Library can assist with basic Student Connect questions outside of 10am to 2pm. Student Connect is also available via phone and email from 8:30am to 4:30pm (Wednesday 9:30am to 4:30pm).
The Student Connect counter is located in the Student Centre (G33) at Gold Coast.
The Student Connect counter is open Monday to Friday from 8:30am to 4:30pm (Wednesday 9:00am to 4:30pm). The Help Desk in the Gold Coast Library can assist with basic Student Connect questions. Student Connect is also available via phone and email from 8:30am to 4:30pm (Wednesday 9:00am to 4:30pm).
The Help Desk at Logan library, located at the Wayne Goss Centre (L03), can assist with a range of enquiries and will refer students to Student Connect if further support is needed.
The Logan library is open Monday to Friday from 9am to 5pm. Student Connect is also available via phone and email from 8:30am to 4:30pm (Wednesday 9am to 4:30pm).
The Student Connect counter is located in the QCAD Library (S03) at Brisbane City (South Bank).
The Student Connect counter is open Monday to Friday from 10am to 2pm. The Help Desk in the QCAD Library at Brisbane City (South Bank) can assist with a range of enquiries outside of 10am to 2pm and will refer students to Student Connect if further support is needed. Student Connect is also available via phone and email from 8:30am to 4:30pm (Wednesday 9:30am to 4:30pm).
The Help Desk in the Queensland Conservatorium Library (S01) at Brisbane City (South Bank), located at Level 1Â QCGU (S01 1.23), can assist with a range of enquiries and will refer students to Student Connect if further support is needed.
The library in the Conservatorium is open Monday to Friday from 9am to 5pm. Student Connect is also available via phone and email from 8:30am to 4:30pm (Wednesday 9:30am to 4:30pm).
Speak to our friendly team who are happy to help. Opening times: Monday to Friday between 8.30am and 4.30pm (Wednesday 9.30am to 4.30pm).
